This website is owned and operated by Coryla LTD.

Coryla LTD is a private limited company (company number 15788625) with registered office at 124 City Road, London EC1V 2NX. Email: info@coryla.com.

Privacy Notice

Coryla LTD customer privacy notice

This privacy notice tells you what to expect us to do with your personal information.

Contact details

Email:

info@coryla.com

What information we collect, use, and why

We may collect or use the following information to provide services and goods, including delivery:

• Names and contact details
• Addresses
• Purchase or account history
• Account information
• Website user information (including user journeys and cookie tracking)
• Records of meetings and decisions
• Marketing preferences
• Information relating to compliments or complaints
• Location data
• IP addresses
• Records of consent, where appropriate

We collect or use the following information for the operation of customer accounts and guarantees:

• Names and contact details
• Addresses
• Purchase history
• Account information, including registration details
• Information used for security purposes
• Marketing preferences

We may collect or use the following information for service updates or marketing purposes:

• Names and contact details
• Addresses
• Marketing preferences
• Location data
• Purchase or viewing history
• IP addresses
• Website and app user journey information
• Records of consent, where appropriate

Lawful bases

Our lawful bases for collecting or using personal information to provide services and goods are:

• Consent
• Legitimate interest

We may collect other data which is provided by you for instance if you send us an email then we will have the data that you send us including email address, name etc.

Our lawful bases for collecting or using personal information for service updates or marketing purposes are:

• Consent
• Contract
• Legal obligation

Our lawful bases for collecting or using personal information for the operation of customer accounts and guarantees are:

• Consent
• Contract
• Legal obligation

Where we get personal information from:

• People directly
• Publicly available sources
• Third parties

How long we keep information

Information that you have provided to us in the form of an email may be retained for up to two years.

Any information regarding services that we have provided for you may be kept for up to seven years.

Who we share information with

Data processors

Ionos provide our virtual private server on which the website runs

Fastmail provides email services

Others we share personal information with

• Professional or legal advisors
• Relevant regulatory authorities
• External auditors or inspectors
• Organisations we’re legally obliged to share personal information with

Sharing information outside the UK

Where necessary, our data processors may share personal information outside of the UK. When doing so, they comply with the UK GDPR, making sure appropriate safeguards are in place. Please contact us for more information.

Where necessary, we may transfer personal information outside of the UK. When doing so, we comply with the UK GDPR, making sure appropriate safeguards are in place. Please contact us for more information.

Your data protection rights

Under data protection law, you have rights including:

• Your right of access - You have the right to ask us for copies of your personal data.
• Your right to rectification - You have the right to ask us to rectify personal data you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
• Your right to erasure - You have the right to ask us to erase your personal data in certain circumstances.
• Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal data in certain circumstances.
• Your right to object to processing - You have the right to object to the processing of your personal data in certain circumstances.
• Your right to data portability - You have the right to ask that we transfer the personal data you gave us to another organisation, or to you, in certain circumstances.
• Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent.
• You don’t usually need to pay a fee to exercise your rights. If you make a request, we have one calendar month to respond to you.

To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.

How to complain

If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.

If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.

The ICO’s address:

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Helpline number: 0303 123 1113

Website: https://www.ico.org.uk/make-a-complaint

Cookie Policy

We only use required cookies for the operation of the website

Last updated

22 June 2024